| We're investigating reports of an issue with Google Drive. We will provide more information shortly. | Sep 4, 2025 | |
| We are experiencing an issue with multiple Google Workspace services beginning on Thursday, 2025-09-04 00:43 PDT. Google Workspace services may not load for impacted users.
Our engineering team continues to investigate the issue.
We will provide an update by Thursday, 2025-09-04 04:00 PDT with current details.
We apologize to all who are affected by the disruption.
| Sep 4, 2025 | |
| Various Workspace services are experiencing elevated latency and error rates | Jul 18, 2025 | |
| **Summary:**
Google Drive users may be unexpectedly logged out of Drive for Desktop.
**Description:**
We are experiencing an issue with Google Drive for desktop, beginning on Wednesday, 2025-07-16 10:24:07 PDT.
Our engineering team has identified the source of the issue and is implementing a fix.
We will provide more information by Wednesday, 2025-07-16 12:30:00 PDT with additional details.
We apologize to all who are affected by the disruption.
**Diagnosis / Customer Symptoms:**
Google Drive users may experience being logged out of Drive for Desktop and see error “Your administrator has restricted Google Drive access to authorized devices. You have been logged out, and all Google Drive content related to your account has been wiped from this computer. Please contact your administrator to learn more.” Only enterprise customers are impacted.
**Workaround:**
Administrators may go to the Drive for Desktop settings in Admin Console under Apps > Drive and Docs > Drive for desktop > Enable Drive for desktop and uncheck “Only allow Google Drive for desktop on authorized devices” For details see https://support.google.com/a/answer/7491144.
| Jul 16, 2025 | |
| We're investigating reports of an issue with Gmail, Google Calendar, Google Chat, Google Cloud Search, Google Docs, Google Drive, Google Meet, Google Tasks, and Google Voice. We will provide more information shortly. | Jun 12, 2025 | |
| **Summary:**
Google Drive and Gmail customers are experiencing rendering issues with some PDF files
**Description:**
We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-05-07 07:47 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Wednesday, 2025-05-07 09:15 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Customer Symptoms:**
Some PDF files in Google Drive and Gmail are not being displayed properly
**Workaround:**
None at this time. | May 7, 2025 | |
| **Summary:**
Video Playbacks are failing for Google Drive Web.
**Description**
We believe the issue with Google Drive is partially resolved.
Full resolution is expected to complete by Tuesday, 2025-03-18 19:30 US/Pacific.
We will provide an update by Tuesday, 2025-03-18 21:00 US/Pacific with current details.
**Diagnosis / Customer Symptoms:**
Google Drive Web users would encounter an infinite spinner during playbacks of the videos. Mobile application users are not impacted.
**Workaround**
None at this time.
| Mar 18, 2025 | |
| **Summary:**
Google Drive, Gmail Web, - Unable to see PDF annotations.
**Description:**
We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-01-29 13:24 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Wednesday, 2025-01-29 15:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Diagnosis:**
Customers using Drive Web, Gmail Web, opening PDFs would not see PDF Annotations (shapes, user added text, freehand drawing, etc). All PDF data is still available.
**Workaround:**
Open the PDF in a different tool.
| Jan 27, 2025 | |
