| **Title**
Gmail is experiencing an issue with images not loading properly.
**Description**
We are experiencing an issue with Gmail beginning at Monday, 2025-11-10 06:19 PST.
Our engineering team continues to investigate the issue.
We will provide an update by Monday, 2025-11-10 09:00 PST with current details.
**Symptoms**
Customers may experience issues with images not loading in Gmail. This might appear as broken images in the emails.
**Workaround**
None at this time. | Nov 10, 2025 | |
| **Summary**
A subset of customers in EDU domains are experiencing issues accessing Gmail mobile applications.
**Description**
We are experiencing an issue with Gmail beginning on Friday, 2025-10-24 10:45 PDT.
Our engineering team continues to investigate the issue.
We will provide an update by Friday, 2025-10-24 20:30 PDT with current details.
**Symptoms**
Affected customers are experiencing issues accessing Gmail mobile applications. Gmail web access is unaffected.
**Workaround**
Customers can access Gmail from the web browser. | Oct 24, 2025 | |
| **Summary:**
Users using non-Gmail accounts in the Gmail app may encounter an error message requiring additional steps.
**Description:**
Our engineering team has identified the root cause and mitigation work is currently underway.
The mitigation is expected to complete by Friday, 2025-10-03 15:00 PDT
We will provide an update by Friday, 2025-10-03 15:30 PDT with details.
**Diagnosis / Customer Symptoms:**
Impacted users may see an error message when opening the Gmail app with a non-Gmail account (e.g. Yahoo, Hotmail, etc) saying they need to complete additional steps before using the Gmail app. After that, their inbox will have a banner saying their account is offline.
The app can be used normally even while the "offline" banner is visible.
This is only impacting mobile Android users at the moment, both consumers and enterprise users.
Desktop users are not impacted.
**Workaround:**
Users can keep using the app as usual, or they can use alternative clients (e.g. desktop).
| Oct 3, 2025 | |
| **Summary:**
We have mitigated an issue where some customers experienced login issues to Google services.
**Description:**
Between 07:22 and 08:30 PDT, customers experienced login issues to Google services.
Our engineering team has identified the cause and applied appropriate mitigations by 08:30 PDT. Customers should now be able to login to the Google services.
We are closely monitoring the environment for stability.
We will provide an update by Thursday, 2025-09-18 09:20 PDT with current details.
We apologize to all who are affected by the disruption.
**Symptoms:**
Some customers experienced login issues to Google services.
**Workaround:**
None at this time. | Sep 18, 2025 | |
| **Summary**
Multiple Google Workspace services may be inaccessible to some customers in the EMEA region.
**Description**
We are experiencing an issue with multiple Google Workspace services beginning on Thursday, 2025-09-04 00:43 PDT.
Our engineering team continues to investigate the issue.
We will provide an update by Thursday, 2025-09-04 04:00 PDT with current details.
We apologize to all who are affected by the disruption.
**Customer Symptoms**
Google Workspace services may not load for impacted users.
**Workaround**
None at this time.
| Sep 4, 2025 | |
| Various Workspace services are experiencing elevated latency and error rates | Jul 18, 2025 | |
| We're investigating reports of an issue with Gmail, Google Calendar, Google Chat, Google Cloud Search, Google Docs, Google Drive, Google Meet, Google Tasks, and Google Voice. We will provide more information shortly. | Jun 12, 2025 | |
| **Summary:**
Multiple Workspace services are experiencing elevated error rates
**Description:**
Beginning at 08:08 US/Pacific time on Tuesday, May 13, 2025, there is an ongoing issue affecting Google Docs, Google Sheets, Google Slides, Gmail, Google Chat, and Google Meet.
Internal monitoring indicates that Google Docs was recovered as of 08:15 US/Pacific time, and the engineering team is still investigating the issue for the remaining impact.
We will provide an update by Tuesday, 2025-05-13 09:30 US/Pacific with current details.
**Symptoms:**
Affected customers are experiencing elevated error rates for the workspace services
**Workaround:**
Customers can retry the errored operation.
| May 13, 2025 | |
| **Summary:**
Google Drive and Gmail customers are experiencing rendering issues with some PDF files
**Description:**
We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-05-07 07:47 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Wednesday, 2025-05-07 09:15 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Customer Symptoms:**
Some PDF files in Google Drive and Gmail are not being displayed properly
**Workaround:**
None at this time. | May 7, 2025 | |
| **Summary:**
Google Workspace users are experiencing elevated error rates interacting with Google Chat, Google Calendar, Gmail, and Google Meet.
**Description:**
We are experiencing an intermittent issue with Google Chat, Google Calendar, Gmail, Google Meet beginning at Monday, 2025-02-10 11:51 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Monday, 2025-02-10 13:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Diagnosis:**
Affected customers are experiencing intermittent errors interacting with Gmail, Google Calendar, Google Chat, and Google Meet.
**Workaround:**
None at this time. | Feb 10, 2025 | |
| **Summary:**
Google Drive, Gmail Web, - Unable to see PDF annotations.
**Description:**
We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-01-29 13:24 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Wednesday, 2025-01-29 15:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Diagnosis:**
Customers using Drive Web, Gmail Web, opening PDFs would not see PDF Annotations (shapes, user added text, freehand drawing, etc). All PDF data is still available.
**Workaround:**
Open the PDF in a different tool.
| Jan 27, 2025 | |
| ### **Summary:**
Some Gmail Android users may experience elevated crashes
### **Description:**
We are experiencing an issue with Gmail beginning on Thursday, 2025-01-23 14:30 US/Pacific.
Our engineering team is investigating the issue.
We will provide an update by Thursday, 2025-01-23 19:30 US/Pacific.
We apologize to all affected by the disruption.
### **Diagnosis:**
Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email.
## **Workaround:**
None at this time.
| Jan 23, 2025 | |
